Last Update Date: November 30, 2025

Privacy Policy

As Prime Care Clinic, we are committed to protecting the privacy and ensuring the security of your personal data. This privacy policy explains how your personal data is collected, processed, stored, and protected when you visit our website (primecareturkey.com) or benefit from our online services.

Who We Are

This website is managed by Prime Care Clinic, based in Istanbul.

Our Address: Yenibosna Merkez Mahallesi, 1. Asena Sk. No:15CA Pullman Hotel yanı, 34295 Bahçelievler/İstanbul Phone: +9 0507 958 70 23 E-mail: info@primecareturkey.com

Collected Data and Collection Methods

When you visit our website, fill out a form, or contact us, the following types of personal data may be collected:

• Identity Information: Name, surname

• Contact Information: Phone number, e-mail address

• Technical Data: IP address, browser type, device information, session duration

• Usage Data: Pages visited, click history, traffic data

• Visual or Content Data: Images, videos, or comment content uploaded to our website (if any)

Your data is collected automatically or manually through online forms, cookies, analysis tools, and your communication requests.

Purposes of Processing Data

Your collected personal data is processed for the following purposes:

• Managing your communication requests, appointment, and consultancy processes

• Improving service quality and enhancing user experience

• Fulfilling our legal obligations

• Conducting Customer Relationship Management (CRM) processes

• Performing security, statistical analysis, and reporting

Your personal data is processed only for these purposes and in accordance with the legislation.

Cookies

Cookies are used on our website to improve user experience and analyze site traffic. Cookies temporarily store data such as your browser history, preferred language, or session information. You can reject the use of cookies or delete cookies from your browser settings. However, in this case, some site features may not work fully. For detailed information, you can review our Cookie Policy.

Sharing of Data

Your personal data may be shared with third parties only in the following cases:

• With official institutions and authorities within the scope of legal obligations

• With our service provider business partners (e.g., IT infrastructure, marketing, consultancy, or security services), solely for the purpose of providing the relevant service

• In case of international transfers, in accordance with privacy standards

All sharing is done within the framework of confidentiality agreements and with secure data transfer protocols.

Data Retention Period

Your personal data is stored for as long as necessary in line with legal obligations and data processing purposes. Data whose retention period has expired is securely anonymized or deleted.

Your Rights Over Data

We respect your privacy and your control over your personal information. You have the right to request information about the personal data we hold about you at any time.

If you wish to view, correct, update, or delete your personal data, or if you have any concerns regarding your privacy, please simply contact us. We are committed to assisting you directly with any requests regarding your information.

To exercise these rights, please send an email to info@primecareturkey.com.

Data Security

Prime Care Clinic applies all necessary technical and administrative measures to protect the privacy of your personal data. Firewalls, encryption systems, access control mechanisms, and regular penetration tests are used against the risk of unauthorized access, data loss, or misuse.

Policy Updates

This privacy policy may be updated depending on legal regulations or internal company processes. The updated version is valid from the date it is published on primecareturkey.com. Our users are recommended to check the changes in the policy regularly.